Effective Date: 5.04.2025

At www.soniaenache.art (the "Website"), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Data Controller

Sonia Enache Art
Address: Str. Catinei nr. 26, Bucuresti, Romania
Email: soniaenache.en@outlook.com
Phone: +40725417049

As the data controller, we are responsible for how your personal data is processed when you use our website and services.

2. Information We Collect

We collect the following categories of personal data when you interact with our website:

a. Personal Identification Information

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Payment information (processed securely by third-party payment providers)

  • Phone number (if provided)

b. Non-Personal Identification Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited on our website

  • Time spent on our site

  • Referring website and search terms

This non-personal data helps us improve the performance and usability of our website.

3. Purpose of Collecting Your Data

We use the collected data for the following purposes:

  • Processing transactions (e.g., fulfilling orders, shipping art, processing payments).

  • Customer communication (e.g., sending order updates, responding to customer service inquiries).

  • Marketing (e.g., sending newsletters, promotions, and other marketing materials, but only if you have consented).

  • Improving website functionality (e.g., improving user experience and optimizing content).

  • Compliance with legal obligations (e.g., record-keeping, tax purposes).

  • Security (e.g., preventing fraud, maintaining website security).

4. Legal Basis for Processing Your Data

In accordance with the GDPR, we rely on the following legal bases for processing your personal data:

  • Contractual necessity: Processing is required to fulfill your orders, deliver products, and provide customer support.

  • Consent: You have provided consent for marketing communications, which you may withdraw at any time.

  • Legal obligation: We may need to process data to comply with legal requirements such as tax or record-keeping obligations.

  • Legitimate interests: We may process data for the legitimate interest of improving our website and services, preventing fraud, and ensuring security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember preferences, analyze traffic, and provide tailored content.

You can manage cookie settings directly through your browser settings. If you disable cookies, certain features of the website may not function properly.

For more details on how we use cookies, please visit our Cookie Policy.

6. Data Sharing and Third-Party Providers

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data with the following third-party service providers in order to fulfill our obligations to you:

  • Payment processors (e.g., PayPal, Stripe) for processing transactions securely.

  • Shipping carriers (e.g., DHL, GLS etc.) for delivering art to your address.

  • Email marketing platforms (e.g., Mailchimp) for sending newsletters and promotions (if you have opted in).

  • Website analytics providers (e.g., Google Analytics) to track website performance.

These third parties are contractually bound to keep your data secure and confidential, and they may only use your data for specific purposes related to our services.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements.

If you request to delete your account or personal data, we will retain your data only for the minimum period required by law (e.g., for tax or legal purposes) and delete it when it is no longer needed.

8. Your Rights Under GDPR

As a data subject, you have the following rights under the GDPR:

  • Right of access: You have the right to access the personal data we hold about you.

  • Right to rectification: You have the right to correct any inaccurate or incomplete personal data.

  • Right to erasure (Right to be forgotten): You can request that we delete your personal data, subject to certain exceptions.

  • Right to restrict processing: You can request that we restrict the processing of your personal data under certain conditions.

  • Right to data portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to object: You can object to processing based on legitimate interests or for direct marketing purposes.

  • Right to withdraw consent: If we are processing your data based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at soniaenache.en@outlook.com.

9. International Data Transfers

As an online art store, we may transfer your data internationally to third-party service providers (e.g., payment processors, shipping carriers) located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your data, in compliance with GDPR.

10. Data Security

We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. This includes the use of encryption, secure servers, and compliance with best practices for securing sensitive information.

While we take appropriate security measures, please note that no method of electronic transmission or storage is 100% secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the "Effective Date" updated accordingly.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your privacy.

12. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

Sonia Enache Art
Email: soniaenache.en@outlook.com
Website: www.soniaenache.art
Phone: +40725617049

Privacy Policy